All-in-one Support Suite,
gather ideas, resolve issues for free
UseResponse is open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server with knowledge base.
More flexibility and control for just one-time fee, no monthly payments or hidden costs.
Download Try DemoLearn our customer feedback software in less than 2 minutes
Easy management of customers feedback. Much more functionality and flexibility than just a forum.
Install UseResponse on your server. Manage themes. Develop modules. Integrate widget into any website.
Reduce time spent on support, let the clients find replies quickly and easily.
Gain trust of your customers, make all your work and support transparent and visible.
This is all-in-one support software: ideas bank, bug tracking or helpdesk, website live chat or online docs system. Take a Tour or See Pricing Plans.
Recent Activity
Search Widget: hitting enter doesn't open new window
Single quotes are replaced with \'
Search doesn't work in mobile interface
Success Stories

Eduardo Russo,
Product Manager in MoWA
"I was looking for a tool with user's ideas, questions and bug reporting. UseResponse does it all!!!"