7 Mistakes To Avoid When Replying to a Ticket

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Sending customer service emails is one of the core ways to communicate with your clients, whether you’re proactively reaching out to them or responding to a request.
As a customer service representative, you are the voice of the company so it’s crucial to be professional and friendly. Without further ado, here are the 7 absolute worst mistakes you can make with your customer service emails.

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