Not so long ago, a quality product or competitive pricing was enough to keep customers around. But today, businesses are listening to their market and becoming more and more customer-centric.
- 8 Things Customers Expect From A Strong Customer Service in 2021 September 4, 2019
- How to Setup a Functional Help Desk | The Ultimate Checklist December 10, 2020
- 10+ Customer Feedback Channels You Can Use & Feedback Tools November 25, 2020
- Customer Feedback Loop. Defenition + Our Use Case August 28, 2019
When it comes to increasing profits, people tend to ignore everything that is not connected with sales directly. They prefer spending more on advertising, rather than external tools.
Everywhere you look people are making predictions on what customer service will be like in 2019. But quite often they are missing the key component.