All-in-One Customer Support Software

Implement multi-channel customer support software with powerful tools to reduce support time and improve customer experience
Help Desk Software Ticketing system to handle communications across multiple touchpoints, automate and speed up the support flows. Learn More
Knowledge Base Software Organize a self-service platform to provide instant answers and reduce the load on the support department. Learn More
Live Chat with Messengers Instant communications via chat widget, FB Messenger, Viber, WhatsApp, Telegram, etc. on a single page + Chatbot. Learn More

Why UseResponse is the Best Customer Service Software?

Customer Support Channels
UseResponse is a scalable and completely customizable Customer Support Suite built to meet the challenges of your support team:
10+ customer support channels at your disposal (email, social media, live chat, community forum, messengers)
Automated system of notifications & assignments
Better customer service with SLA, business hours, and satisfaction rating tracking
Complete pack of tools for organizing seamless customer self-service
Advanced analytics and reports

Plan Better with Built-in Boards

Build Kanban public product development roadmaps in customer support software based on the feature requests you receive or build the roadmap internally based on tickets to communicate the development process in a visual way.
customer support software

Support Customers using Other Business Apps

Besides extending our customer support software with various features and addons, creating integrations based on our Restful API, you can use our ready integrations with the tools you already use
jira logo
google logo
salesforce logo
zapier logo
slack logo

Right Plan for Customer Support Software

We provide SaaS & Self-Hosted Customer Support Software Plans with free 14-day trial
Cloud
Cloud
Packages start at $149 per month for 2 Agents (operators), and include free consultations and help with your customer support software setup
On-Premise
Self-Hosted / On-Premise
Store the data and take full control of your customer service software inside your server infrastructure and get access to the open code

Designed to Make Your Customers Happy

Provide lightning fast customer service with effective customer support software
 

1000+ Organizations are happy with UseResponse

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