





All-in-One Customer Support Software
Implement multi-channel customer support software with powerful tools to reduce support time and improve customer experience
Feedback Software
Customer feedback communities to track, organize and manage feedback, build product development roadmaps.
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Help Desk Software
Ticketing system to handle communications across multiple touchpoints, automate and speed up the support flows.
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Knowledge Base Software
Organize a self-service platform to provide instant answers and reduce the load on the support department.
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Live Chat with Messengers
Instant communications via chat widget, FB Messenger, Viber, WhatsApp, Telegram, etc. on a single page + Chatbot.
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Why UseResponse is the Best Customer Service Software?

UseResponse is a scalable and completely customizable Customer Support Suite built to meet the challenges of your support team:
10+ customer support channels at your disposal (email, social media, live chat, community forum, messengers)
Automated system of notifications & assignments
Better customer service with SLA, business hours, and satisfaction rating tracking
Complete pack of tools for organizing seamless customer self-service
Advanced analytics and reports
Plan Better with Built-in Boards
Build Kanban public product development roadmaps in customer support software based on the feature requests you receive or build the roadmap internally based on tickets to communicate the development process in a visual way.

Support Customers using Other Business Apps
Besides extending our customer support software with various features and addons, creating integrations based on our Restful API, you can use our ready integrations with the tools you already use





Right Plan for Customer Support Software
We provide SaaS & Self-Hosted Customer Support Software Plans with free 14-day trial

Cloud
Packages start at $149 per month for 2 Agents (operators), and include free consultations and help with your customer support software setup

Self-Hosted / On-Premise
Store the data and take full control of your customer service software inside your server infrastructure and get access to the open code
Designed to Make Your Customers Happy
Provide lightning fast customer service with effective customer support software