Pricing

Try all solutions for free
monthly annually2 months for free
BASIC CLOUD
$69
month
2 support agents
$29/month for extra agent
1 help center
∞ users, requests
10k daily API requests
Try Now
Enjoy great features inside:
Feedback System
Help Desk + Live Chat
Knowledge Base Software
Basic SSO
All Features
ENTERPRISE CLOUD
$199
month
2 support agents
$49/month for extra agent
∞ help centers
∞ users, requests
∞ daily API requests
Try Now
Everything in Basic Cloud plus:
Multilingual Portals
SLA Management
Business Hours
Extended Analytics
All Enterprise Features
BASIC CLOUD
$49
month
2 support agents
$19/month for extra agent
1 help center
∞ users, requests
10k daily API requests
Try Now
Enjoy great features inside:
Public/Private Portal
Upvotes & Discussions
Moderation
Assignments Automation
All Features
ENTERPRISE CLOUD
$149
month
2 support agents
$39/month for extra agent
∞ help centers
∞ users, requests
∞ daily API requests
Try Now
Everything in Basic Cloud plus:
Multibrand Communities
Product Roadmap
Votes Limiter
Business Hours
All Enterprise Features
BASIC CLOUD
$49
month
2 support agents
$19/month for extra agent
1 help center
∞ users, requests
10k daily API requests
Try Now
Enjoy great features inside:
10+ Support Channels
Customizable Help Center
Assignment Automation
Basic Analytics
All Features
ENTERPRISE CLOUD
$149
month
2 support agents
$39/month for extra agent
∞ help centers
∞ users, requests
∞ daily API requests
Try Now
Everything in Basic Cloud plus:
Kanban View
Smart Automation
Tickets Visibility
Business Hours
All Enterprise Features
BASIC CLOUD
$39
month
2 support agents
$19/month for extra agent
1 help center
∞ users, requests
10k daily API requests
Try Now
Enjoy great features inside:
Self-Service Help Center
Internal / External Manuals
Drafts
Share Articles
All Features
ENTERPRISE CLOUD
$139
month
2 support agents
$39/month for extra agent
∞ help centers
∞ users, requests
∞ daily API requests
Try Now
Everything in Basic Cloud plus:
Multilingual Help Center
Version Control
CSAT
Extended Analytics
All Enterprise Features
Buy Downloadable Script & Setup it on Your Server

Enterprise On-Premise Solution

ONE SOLUTION
$4800
year
5 support agents
250/year for extra agent
50% for the next year
COMPLETE SUITE
$7200
year
5 support agents
350/year for extra agent
50% for the next year
Installed on your server
Custom Addons Development
100% Open Code
Premium Support
Hassle Free Updates
Request a Demo

Compare Features & Plans

Basic Cloud Enterprise Cloud Enterprise Self-Hosted
Subscription & Support
Subscription Fee
$49/month $149/month $4800/year
Included Support Agents
2 2 5
Extra Agent
$19 $39 $250
Upgrade Fee
100% of initial price 100% of initial price 50% of initial price
Number of Users
∞ ∞ ∞
Number of Requests
∞ ∞ ∞
Support
Basic Premium Premium
Installed on Your Server
Community Portal
Help Center & Community Portal
Private Community
Announcements
Feedback System (Ideas, Questions, Problems)
User Self-Service
Voting System
Anonymous Feedback & Votes
Posts & Comments Moderation
Multilingual Support
Multi-Forums & Multi Branding
Smart Votes
General Tools
Import / Export Objects & Users
Files & Attachments
Automation & Notification Rules
Business Hours & Time Zones
Agents Assignments
Canned Responses
Macros
Satisfaction Rating
SLA Management
Reporting & Analytics
Smart Assignments
Conditional Fields
Product Roadmaps
Integration
API Requests (Daily)
10k ∞ ∞
Embeddable Widgets
Social Networks Integration
Restful API
Single Sign-On (OneLogin via Encrypted Token)
Webhooks
Single Sign-On (Active Directory - LDAP, SAML)
Ready Integrations with Services
Extending System
Built-in Translation System
Custom Domain Name
Custom Fields & Properties
Branded Portal & Interface (Custom CSS & JS)
Custom Statuses
Access Control (Custom Roles & Groups)
Custom Addons Support
Branding Removal
Custom Custom
Basic Cloud Enterprise Cloud Enterprise Self-Hosted
Subscription & Support
Subscription Fee
$49/month $149/month $4800/year
Included Support Agents
2 2 5
Extra Agent
$19 $39 $250
Upgrade Fee
100% of initial price 100% of initial price 50% of initial price
Number of Users
∞ ∞ ∞
Number of Requests
∞ ∞ ∞
Support
Basic Premium Premium
Installed on Your Server
Community Portal
Self-service Help Center
Ticketing System
Announcements
Social Networks Authentication
Ticket Sharing
Live Chat Widget
Messengers (Telegram, Viber, Skype, etc)
Satisfaction Rating
Tickets Visibility
Smart Assignments
WhatsApp Integration
Conditional Fields
Kanban Boards
iOS & Android SDK
General Tools
Import / Export Objects & Users
Files & Attachments
Automation & Notification Rules
Business Hours & Time Zones
Agents Assignments
Canned Responses
Macros
SLA Management
Reporting & Analytics
Integration
API Requests (Daily)
10k ∞ ∞
Embeddable Widgets (Contact Forms)
Restful API
Single Sign-On (OneLogin via Encrypted Token)
Webhooks
Single Sign-On (Active Directory - LDAP, SAML)
Ready Integrations with Services
Extending System
Built-in Translation System
Custom Domain Name
Custom Fields & Properties (Forms)
Branded Portal & Interface (Custom CSS & JS)
Custom Statuses
Access Control (Custom Roles & Groups)
Custom Addons Support
Branding Removal
Custom Custom
Basic Cloud Enterprise Cloud Enterprise Self-Hosted
Subscription & Support
Subscription Fee
$39/month $139/month $4800/year
Included Support Agents
2 2 5
Extra Agent
$19 $39 $250
Upgrade Fee
100% of initial price 100% of initial price 50% of initial price
Number of Users
∞ ∞ ∞
Support
Basic Premium Premium
Installed on Your Server
Community Portal
Self-service Help Center
Knowledge Base (Articles & FAQs)
Announcements
Private Community
Educational Center for Team
Drafts
Version Control
Satisfaction Rating
Multilingual Knowledge Base
iOS & Android SDK
General Tools
Import / Export Objects & Users
Files & Attachments
Embeddable Widgets (Articles & FAQs)
Built-in Translation System
Custom Domain Name
Custom Fields & Properties
Branded Portal & Interface (Custom CSS & JS)
Access Control (Custom Roles & Groups)
Custom Addons Support
Branding Removal
Custom Custom
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