Best Get Satisfaction Alternative
you can find

Get Satisfaction Alternative
Looking for a functional alternative to Get Satisfaction for customer service and customer feedback management?

UseResponse is all-in-one customer service software designed to improve customer satisfaction.

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14-day free trial. No credit card required

UseResponse vs Get Satisfaction Functionality Compared

The idea and main purpose of Get Satisfaction and UseResponse Feedback is quite similar. Both tools are designed to collect, organize and manage customer feedback to make better, informed product development decisions.

While Get Satisfaction service is not active any more, UseResponse is constantly working on adding new features, and optimizing the UI. So, in terms of functionality and modern interface UseResponse can be considered the best Get Satisfaction alternative on the market.

Feedback Collection
Online community portal

Get Satisfaction and UseResponse Feedback allow creating online feedback communities where customers can suggest new ideas or feature requests, ask questions, and report bugs. With the help of such customer feedback tools companies can improve the communication with their customers and customer self-service. You can also use feedback widget, in-app widget, API and various integrations to collect and store feedback in a single place.

Customization Control
Feature request management

UseResponse is highly customizable customer feedback software. With UseResponse, you can customize basically everything: from custom feedback forms, reports, the layout and feel of your feedback boards, and even change the wordings.

You can create custom statuses to match your workflow, and run custom reports according to your requirements.

Collaboration Tools
Workflow Management

In UseResponse you can use instruments for effective teamwork, such as tasks, internal notes, agent collision function, smart distribution and others.

You can also use Kanban boards help to communicate and manage the development process in a visual way or share the Product Development Roadmaps with public.

Modern Clean Interface
Choose from the default themes or perform complete customization of your portal with CSS/JS.
available on all devices
Get Satisfaction Migration

Import Your Data

If you were using Get Satisfaction, or another Community Feedback Software, we would be glad to help you migrate with no extra fee. With UseResponse you will get the best of Get Satisfaction at a more competitive price.
Contact Us
“UseResponse convinces with an incredibly great and simple usability, it is well thought-out and logically structured, and the team behind it is extremely competent and fast in support and individual development projects. ”
Michaela E.
Technical Communication Manager, Baramundi Software.
Ready to try UseResponse as Alternative to Get Satisfaction?
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