Plans and Pricing

Simple pricing for standard packages with ability to order required addons.

Cloud

$10
per agent / month
Unlimited users, topics, tickets, articles and FAQs
Trial Free
Cloud Addons
  • Additional Mailboxes
  • Private Community
  • SSL for Custom Domain
  • Custom Fields & Properties
  • White-Label
  • Single Sign-On
  • Custom Interface

Self-Hosted

$699
One-time Fee
Feedback, announcements, unlimited users, agents, topics with open code
Buy Now
Self-Hosted (On Premise) Addons
  • Help Desk Module with Ticketing
  • Knowledge Base Module
  • Single Sign-On with LDAP and OneLogin
  • Branding Removal
Is your trial free to use with full list of features?

With activated trial you get access to all cloud features during 14 days.
After trial ends, you'll be advised to proceed using Cloud services on commercial basis.

Do I get all features in Self-Hosted version?

It includes unlimited number of users, agents, topics, support of SSL encryption, Polls, Announcements, and 1 year of Support & Upgrade. There are also commercial add-ons that should be purchased apart from package.

How does your cloud & self-hosted pricing work?

In cloud plan, you pay for each support agent, each month that includes services and support. Specific corporate features can be added to your plan at any time.

In self-hosted package you pay one-time fee that is installed on your server as a PHP solution. All other add-ons are optional.

What is included in Support & Upgrade?

Self-hosted - 1st year is free on updates and support with via email, phone, live chat or help center. When subscription ends, you can still use it without limitations, or renew for $199

Cloud users always have up-to-date system with active support which is included in price.

What is Support Agent in Cloud Plan?

Account administrator or any of your company official representative is considered to be Support Agent with specific permissions to manage requests.

Still Have Questions?