Feedback Software, Live Chat & Help Desk

All-in-one Support Suite

best used for customer service

UseResponse is open-source, self-hosted customer feedback software, live chat and help desk system that you can install on your server with knowledge base.

More flexibility and control for just one-time fee, no monthly payments or hidden costs.

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Try Demo
helpdesk support suite

Learn our customer feedback software in less than 2 minutes

  • Live Chat

  • Surveys & Polls

  • Helpdesk Software

  • Announcements

  • Knowledge Base

Quick tour
  • Gather Community

    Easy management of customers feedback. Much more functionality and flexibility than just a forum.

  • Have Full Control

    Install UseResponse on your server. Manage themes. Develop modules. Integrate widget into any website.

  • Save Time

    Reduce time spent on support, let the clients find replies quickly and easily.

  • Gain Loyalty

    Gain trust of your customers, make all your work and support transparent and visible.

This is all-in-one support software: ideas bank, bug tracking or help desk, website live chat or online docs system. Take a Tour or See Pricing Plans.

Success Stories

Eduardo Russo,
Product Manager in MoWA

"I was looking for a tool with user's ideas, questions and bug reporting. UseResponse does it all!!!"