Best Zendesk Alternative On-Premise or Cloud
Why Companies Choose UseResponse vs Zendesk
UseResponse is a functional and customizable all-in-one alternative to Zendesk. Compared to Zendesk it has more advanced Feedback System and provides more flexibility in settings, allowing custom development of features to fully meet your flows. Some companies with strict data security policies use UseResponse as Zendesk On-Premise Alternative.
Staying small allows us to provide personal support for each customer, and give a hand during the system setup and usage. Below you will find core functionality of UseResponse and Zendesk compared.
Import Your Data
More Reasons to Consider UseResponse as Zendesk Alternative
Zendesk On-Premise Alternative
Our solution has both SaaS and Self-Hosted packages which is helpful for strict data storage requirements or custom development use cases. We also do custom development per request.
All-in-One Support Suite
UseResponse has powerful functionality providing a complete suite for customer service & support. You do not have to install additional modules, all data is managed inside a single dashboard.
Free Training & Onboarding
We provide our clients with free training and learning materials regarding our product. You will get personal help and assistance during the system setup and usage. Feel free to book personal demo with our consultant.
With UseResponse you can customize the appearance of your help center, create custom agent reports and dashboards, custom triggers, macros and chatbots, and fully configure the system according to your requirements.
We Hear Our Customers
Our support team is responsive, fast, and is always happy to help. If you need a hand to get started, please feel free to contact us. We offer free installation assistance and consultations services.
Still Have Questions? Ask for Personal Consultation
We have all you need for excellent customer service: Help Desk Ticketing, Live Chat with popular messengers, Chatbot, Feedback Communities, Knowledge Base for self-service, management of app reviews and more packed in one beautiful solution.