Best Zendesk Alternative for your Support Team

Great customer support, flexible settings, powerful functionality and affordable pricing makes UseResponse the best alternative to Zendesk on the market
Available in SaaS and Self-Hosted

Why Companies Choose UseResponse over Zendesk

UseResponse is functional and customizable all-in-one alternative to Zendesk. Compared to Zendesk it has a way more powerful feedback system and provides more flexibility in settings. Staying small allows us to provide personal customer support for each customer and give a hand during the system setup and usage.
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Zendesk Migration

Import Your Data

If you are currently using Zendesk or another Customer Support Software, we would be glad to help you migrate your data with no extra fee.
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More Reasons to Switch from Zendesk

Cloud / On-Premise Packages

Cloud / On-Premise Packages

Our solution has both cloud and self-hosted package which is helpful for strict data storage requirements or custom development use cases. We also do custom development per request.

All-in-One Support Suite

All-in-One Support Suite

UseResponse has powerful functionality providing a complete suite for customer service & support. You do not have to install additional modules, all data is managed inside single dashboard.

Reasonable Pricing

Reasonable Pricing

We have created plans that perfectly fit the needs of any businesses from small to enterprise-sized companies with prices starting from $49/2 agents/month for the solultion.

Easy to Try & Configure

Free Training & Onboarding

We provide our clients with free training and learning materials regarding our product. You will get personal help and assistance during the system setup and usage. Feel free to book personal demo with our consultant.

Powerful Feedback Tool

Flexible Configuration

With UseResponse you can customize the appearance of your help center, create custom agent reports and dashboards, and fully configure the system according to your requirements.

We Hear Our Customers

We Hear Our Customers

Our support team is responsive, fast, and is always happy to help. If you do need a hand to get started, please feel free to contact us. We offer free installation and consultations services.

What our Customers Say
“I tested a number of popular/leading competing services and found UseResponse to be the most comprehensive alternative especially to Zendesk with the easy UI and the right price”
Michael S.
Director of Development
Trusted by World-Known Companies

Still Have Questions? Ask for Personal Consultation

We have all you need for excellent customer service: Help Desk Ticketing, Live Chat with popular messengers, Chatbot, Feedback Communities, Knowledge Base for self-service, management of app reviews and more packed in one beautiful solution.

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