Idea Management System

Collect, analyze and act on ideas from your customers, colleagues and partners
Innovate and improve together!

Omnichannel Idea Management Software



Idea Management Software allows you to collect feedback from various sources: community, widget, social media and IOS & Android platforms.



Get the right input by allowing your community vote for the best ideas and discuss them to improve. Have the best ideas at your fingertips.



Analyze, polish the best ideas, and build an efficient development roadmap. Engage your team and build flexible development boards.



Transform suggestions into visible results and share the innovation development progress with your community members.

Best Way To Collect
And Manage Ideas
Agent Interface
UseResponse is idea management platform specially designed to gather feedback and ideas from your customers, employees and partners.
For lots of companies, it’s very difficult to keep all the incoming ideas in a unified place with perfect idea processing workflow and easy accessibility. UseResponse allows your community to collaborate, enhance and prioritize ideas for further implementation.
Prepare The Collaboration Platform
Prepare the collaboration platform
Setup idea management platform to match your idea processing workflow with custom statuses and notification settings using flexible automation rules.
With flexibility and full customization control you can change not just the visual look of your community but also change the wordings, customize the flows, enable automations and make the system that would meet your particular use case.
Prioritize Wisely
Prioritize Wisely
Use tags, custom fields and categories to filter ideas and create custom reports within UseResponse idea management app.
Find out the most trending, popular and important topics based on user votes, user values, NPS or satisfaction score.
Assign ideas implementation to the right people in your team.
Collaborate Internally
Collaborate Internally
Use internal notes to share private details with other agents to set meetings, elaborate more details about the further strategy and building roadmaps.
Set reminders to get notified at the right time.
Create a closed community for internal communications.

Build The Right Roadmaps

Build the Right Roadmaps
Setup idea management platform to match your idea processing workflow with custom statuses and notification settings using flexible automation rules.
Transform ideas into real results by building efficient roadmaps based on the most relevant ideas, involve your team, plan wisely and keep your community engaged.

Get More Than Just Idea Management Tool

Issue Tracking

Issue Tracking

Allow users flag issues as an essential part of the product development of help desk ticketing system.

FAQ Tools

FAQ Tools

Capture public questions from your customers to build self-service experience.

problems tracking

Project Management

Assign responsible for any feedback, create small tasks and leave private notes for your team.

What our customers say
“This customer feedback software helps us very well to get feedback for products. Votes, discussions, customer engagement and product roadmap makes it very transparent to make your plans. Highly recommended for SMB.”
Dmitry Martinkevich
Founder, BearDev
Trusted by 1000+ companies

Start getting more quality feedback from your customers

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