UseResponse On-Premise Help Desk Software
Test all the features of On-Premise Enterprise Help Desk. No credit card required.
What is On Premise Help Desk Software?
On-premise help desk software is a help desk tool that can be installed and deployed on the host servers.
On-premise help desk software is designed for collecting, organizing and managing customer and internal inquieries. Help desk software helps to bring conversations across different channels into a single place, track user requests in a form of tickets, faciliates communication with customers and ther customer support-related issues.
Help desk software can also be used for internal collaboration among team members in a company, and provides a way to track which issues have been resolved, which have not received replies, allows to escalate urgent issues, etc.
Besides On-Premise installation, you can also consider Cloud (SaaS) or Hosted Help Desk Deployment. Contact us for details.
Your Servers. Your Data. Your Control
![Omnichannel Communications](/assets/images/custom-pages/online-support-ticketing/one-inbox.png)
![Self-service center](/assets/images/custom-pages/online-support-ticketing/help-center-knowledge-base.png)
![Collaborate Internally](/assets/images/custom-pages/ideas-management/collaborate-internally.jpg)
Measure & Analyze Support Performance
![Support Analytics](/assets/images/custom-pages/online-support-ticketing/analytics.png)
Why Use UseResponse Self Hosted Ticketing System?
![problems tracking](/assets/images/products/helpdesk/double-tick-indicator.png)
Customize the interface and settings according to your needs.
![problems tracking](/assets/images/products/helpdesk/double-tick-indicator.png)
Get acess to open code to modify HTML/JS/CSS/PHP.
![problems tracking](/assets/images/products/helpdesk/double-tick-indicator.png)
Store sensitive data on your servers, and have full access to the databases.
![problems tracking](/assets/images/products/helpdesk/double-tick-indicator.png)
Store all your customers data and backups on your own servers for GDPR, HIPAA, ITAR or other compliance.
![problems tracking](/assets/images/products/helpdesk/double-tick-indicator.png)
Safeguard and encrypt your data and control access in variety of ways (SAML, OAuth, LDAP SSO, etc.)
![problems tracking](/assets/images/products/helpdesk/double-tick-indicator.png)
It requires less than 15 minutes to install and setup UseResponse Self-hosted help desk on your server.
![Agent Interface](/assets/images/products/feedback/feedback-agent-interface.png)
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Improve Your Customer Support With On Premise Help Desk Software
Ready to give a try? Sign up for free to see all the features in action or book 1-in-1 online demo