Help Desk Software Specially Designed for Enterprise Companies
With the help of our enterprise service desk software you can manage high loads and make all the client communications efficient, relevant, and personal. Empower your support agents with powerful tools for interaction, collaboration and automation to address the scale and complexity of the incoming requests.
Set up multiple, localized, easy-to-use web portals to deliver personalized user experience.
Distribute visibility of tickets among your teams, company divisions, departments or your company workflow and setup automation rules based on which, these teams would handle the tickets.
SLA rules help you prioritize one customer over others by providing him better first reply and resolution time and set your support agents targets on ticket resolution rules.
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Available in Cloud and Self-Hosted
Why UseResponse Enterprise Help Desk Software?
Interface customization and workflow management
Get free assistance when migrating your tickets from another help desk
Unify your service connecting to the tools you already use