Feedback Forum Software

UseResponse customer feedback forum software helps to make the cooperation with your customers easy. Collect and process customer feedback with a specialized tool

Omnichannel Customer Support Forum


Create Active Online Community

Specialized Customer Feedback and Support Software to create loyal community and gather feedback from various channels.


Offer Friendly Way to Leave Feedback

Add embeddable feedback widget to any page of your site. Provide friendly possibility to leave feedback easily.


Use Roadmaps to Build Better Product

Get comprehensive view of top community suggestions. View each feedback in detail, and build relevant Roadmaps.

Customer Service Forum
for any type of Company
Agent Interface
Make it easy for your customers and team to give you feedback. Create effective communication platform where you can gain valuable insights and develop better products.
Organize Feedback Forum Community
Feedback Forum Community Interface
Using UseResponse Product Feedback Software you can create convenient platform for productive collaboration with your users in order to collect valuable insights.
Create easy-to-use customizable community portals for customers to leave feedback.
Organize private community forums for your team members or stakeholders for internal ideation.
Act Upon Feedback
Backend of feedback management
Respond to the customers from the community portal or communicate directly using email. You can always keep track of the conversations and connect them to the feedback.
- Private Messages/Notes
- CSAT and Polls
- Custom Statuses
- Smart Voting System
- Roadmap Development
- Notifications and Alerts
- Automations
- Public Roadmaps
Build Better Products
Product Development Radmap
Get insights for your feedback loop by listening to the ideas of your customers.
Create customer-driven Public Product Development Roadmaps to share the vector and progress of product development with your internal team and stakeholders.

Get More Than Just Customer Feedback Forum

Issue Tracking

Issue Tracking

Allow users flag issues as an essintial part of the product development loop.

FAQ Tools

FAQ Tools

Capture public questions from your customers to build self-service experience.

problems tracking

Project Management

Assign responsible for any feedback, create small tasks and leave private notes for your team.

Featured Customer Feedback Forums Built on UseResponse
What our customers say
“We switched to UseResponse feedback forum tools from another product. UseRepsonse offers similar features for a much better price. Migration, setup, and customization are simple and straightforward. Staff is extremely responsive with support.”
Kiryl Solovey
Co-Founder, GameGild
Trusted by 1000+ companies

Start getting more quality feedback from your customers

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