Community Feedback Forum

Organize ideation platform, Q&A forums, collect feature requests and improve customer self-service. Collect and process customer feedback with a specialized customer feedback forum software.
feature

Create Vocal Online Feedback Community

Specialized Customer Feedback and Support Software to create a loyal community and gather feedback and ideas and enable open innovation.

evaluate

Friendly Way to Ask for Feedback

Add embeddable feedback widget to any page of your site. Organize customer community forum for ideation.

plan

Roadmaps for Transparent Product Development

Get comprehensive view of top community suggestions. View each feedback in detail, build relevant Product Development Roadmaps.

Feedback Community Forum
for Customer Self-Service
Agent Interface
Make it easy for your customers and team to give you feedback, eliminate duplicate ideas and same questions asked again and again. Create effective community communication platform where you can gain valuable insights, provide instant answers to the customers questions, and enable peer-to-peer collaboration, organically build a knowledge base of popular questions.

Create easy-to-use community forum where users can instantly find answers to their questions and share their experience with others.

Organize Platform for Ideation
Feedback Forum Community Interface
Using UseResponse Community Feedback Software you can create convenient platform for productive collaboration and ideation with your users and team in order to collect feature requests, reviews of your product and ideas on further development to enable open innovation.
Organize private ideation forums for your team members or stakeholders for internal ideation.
Act Upon Feedback
Backend of feedback management
Respond to the customers from the community forum or communicate directly using email. You can always keep track of the conversations and connect them to the feedback.
  • CSAT and Polls
  • Custom Statuses
  • Smart Voting System
  • Product Roadmap Development
  • Private Messages/Notes
  • Notifications and Alerts
  • Automations and Smart Responses
Communicate the Development Process
Product Development Radmap
Get insights for your feedback loop by proactively listening to the ideas of your customers.
Create customer-driven Public Product Development Roadmaps to share the vector and progress of product development with your customers, team and stakeholders.
Constantly update everyone involved automatically by updating statuses, and posting annoucements.

Get More Than Just a Customer Feedback Forum

problems tracking Feature Request Tracking

Collect feature requests, organize them, and manage to communicate the development process with the customers.

Issue Tracking

Issue Tracking

Allow users flag issues as an essintial part of the product development loop.

FAQ Tools

Q&A Forum

Capture public questions from your customers to build better self-service experience.

Featured Feedback Community Forums Built on UseResponse
What our customers say
“We switched to UseResponse feedback tool from another product. UseRepsonse offers similar features for a much better price. Migration, setup, and customization are simple and straightforward. Staff is extremely responsive with support.”
Kiryl Solovey
Co-Founder, GameGild
Trusted by 1000+ companies

Try our ideation forum tool now

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