Community Feedback Forum

Organize ideation platform, Q&A forums, collect feature requests and improve customer self-service. Collect and process customer feedback with a specialized customer feedback forum software.

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Create Vocal Online Feedback Community

Specialized Customer Feedback and Support Software to create a loyal community and gather feedback and ideas and enable open innovation.

Friendly Way to Ask for Feedback

Add embeddable feedback widget to any page of your site. Organize customer community forum for ideation.

Roadmaps for Transparent Product Development

Get comprehensive view of top community suggestions. View each feedback in detail, build relevant Product Development Roadmaps.

Feedback Community Forum
for Customer Self-Service

Make it easy for your customers and team to give you feedback, eliminate duplicate ideas and same questions asked again and again. Create effective community communication platform where you can gain valuable insights, provide instant answers to the customers questions, and enable peer-to-peer collaboration, organically build a knowledge base of popular questions.

Create easy-to-use community forum where users can instantly find answers to their questions and share their experience with others.

Easy to start

Free consultations & demo

Flexible and customizable

Actionable insights

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Organize Platform for Ideation

Using UseResponse Community Feedback Software you can create convenient platform for productive collaboration and ideation with your users and team in order to collect feature requests, reviews of your product and ideas on further development to enable open innovation.

Organize private ideation forums for your team members or stakeholders for internal ideation.

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Act Upon Feedback

Respond to the customers from the community forum or communicate directly using email. You can always keep track of the conversations and connect them to the feedback.

CSAT and Polls
Custom Statuses
Smart Voting System
Product Roadmap Development
Private Messages/Notes
Notifications and Alerts
Automations and Smart Responses

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Communicate the Development Process

Get insights for your feedback loop by proactively listening to the ideas of your customers.

Create customer-driven Public Product Development Roadmaps to share the vector and progress of product development with your customers, team and stakeholders.

Constantly update everyone involved automatically by updating statuses, and posting annoucements.

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Get More Than Just a Customer Feedback Forum

Feature Request Tracking

Collect feature requests, organize them, and manage to communicate the development process with the customers.

Issue Tracking

Allow users flag issues as an essintial part of the product development loop.

Q&A Forum

Capture public questions from your customers to build better self-service experience.

Featured Feedback Community Forums Built on UseResponse

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What our customers say

“We switched to UseResponse feedback tool from another product. UseRepsonse offers similar features for a much better price. Migration, setup, and customization are simple and straightforward. Staff is extremely responsive with support.”

Kiryl Solovey

Co-Founder, GameGild

Trusted by 1000+ companies

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